How do I change my registered Metrash2 mobile number online?

The Ministry of Interior (MoI) of Qatar facilitates citizens and residents by providing the Metrash2 app to access various government services from their mobile devices. This application offers services including visas, traffic, residency, and public services. Thus, it is essential to keep your Metrash2 mobile number and account up-to-date to use these services.

Metrash2 Mobile Service also helps you to be aware of the expiry of your traffic license, any traffic violations, car registry expiry, and many other updates by sending you alerts on your mobile device. So, the mobile number on the Metrash2 app must be updated to get government services smoothly without any disruption, even if the mobile phone is lost, damaged, changed, or the SIM has been misplaced.

This guide will discuss the step-by-step process of changing the Metrash2 mobile number if you lost your old phone or are not getting government notifications.

Key Features and Importance of Updating Your Metrash2 Mobile Number

Feature & FunctionDetails
What is Metrash2?Metrash2 is an app that helps people in Qatar use Ministry of Interior (MOI) services from their phones.
What Can You Do with Metrash2?Check and update residency status
Renew visas
Pay traffic fines
Use many other services from the MOI
Why is Your Mobile Number Important?The app uses your mobile number to confirm who you are and send important updates and alerts.
Alerts You Receive on Metrash2Reminders for when your driving license, residence permit, or car registration is about to expire.
Traffic fine alerts so you can pay on time.
Updates about visa and residency renewals.
What Happens If Your Number Is Outdated?You might miss important alerts.
You could get fined
It may cause problems with your residency or other services.
What Should You Do?Always update your mobile number in Metrash2 if you get a new phone or SIM card to avoid any issues.

In what situations can you change Metrash2 Mobile Number?

  • Incorrect Number: Mistakenly registered the wrong number during the initial setup.
  • Changed Mobile Number: Updated to a new mobile number and need to receive notifications on the updated number.
  • Stolen or lost phone: Lost your phone or had it stolen, requiring a new number for account security.
  • Upgrade mobile number: Switch to a better mobile plan with a new number, need to update the app for continuous services.

Requirements to change Metrash2 Mobile Number

You will need the following to change your registered Metrash2 mobile number:

  • QID Number: A valid and updated QID number is required to change the Metrash2 mobile number.
  • New Mobile Number: You must have an active and accessible mobile number, as you will receive a verification code.
  • Metrash2 App Access: You must have your Metrash2 app access.
  • Sim Card: A new Qatari Sim Card number must be registered in your name.
  • Verification Code: A verification code will be sent to your new mobile number, which must be entered into the Metrash2 app to change the number.

Steps to Change Metrash2 Mobile Number

You may change your mobile number in the Metrash app by following these easy steps:

Step 1: Go to the Official Website of the Ministry of Interior (MOI) Qatar

Visit the official website of the Ministry of Interior from your browser.

MOI Qatar Official Website

Step 2: Navigate to Inquiries

Click on Inquiries, and multiple MOI services will appear on the next page.

2 inquiries

Step 3: Click on “Metrash”

Find the Metrash service from the list of available services, Now click on it.

Metrash Service

Step 4: Select “Metrash for Individuals”

Three options will appear among these three: “Metrash for Individuals”. A new section will appear that contains the Services for individual users

Metrash for Individuals

Step 5: Change Number

You are required to enter your QID and the New Mobile number you wish to update. After choosing the preferred language enter the verification code from the picture. Click on “Change Number”. You will receive a verification code on your new mobile number to enter into the metrash2 app to complete the process.

Metrash2 Mobile number Change

By following these easy steps, keep your Metrash2 account up-to-date to save yourself from any hurdle, as having a Metrash2 account helps to avail of various government services from your mobile.

Frequently Asked Questions (FAQs)

  1. Is there any fee for changing Metrash2’s mobile number?

    No, changing the registered mobile number on the Metrash2 app is free.

  2. How long does it take to update the mobile number on the Metrash2 app?

    Updating the mobile number on the Metrash2 app usually takes effect immediately once the update is completed. However, it may take a few minutes for the changes to reflect in the system.

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